FAQs

PHI, or Photohydroionization is an advanced oxidation technology developed by RGF to minimize and neutralize air indoor pollutants such as bacteria, viruses, mold, gasses, VOCs and odors. PHI utilizes a broad-spectrum high-intensity UV light targeted on a hydrated quad-metallic catalyst surface. This target surface is covered with a proprietary quad-metallic and hydrophilic coating. The UV-light reacts with the catalyst and moisture to produce an advanced oxidation plasma consisting of hydro-peroxides, super-oxides ions and hydroxide ions. These friendly oxidizers will revert back to hydrogen and oxygen once they come in contact with and eliminate the pollutant.

The breakthrough in the RGF advanced oxidation technologies is a group of oxidants known as Hydro-peroxides. Hydro-peroxides have been a common part of our environment for over 3.5 billion years. Hydro-peroxides are created in our atmosphere whenever three components are present: Oxygen molecules, water vapor and energy (electromagnetic)

It is a normal reaction to question the long-term safety of any product that is effective and uses new or ‘breakthrough’ technology. This type of question has become common, as our litigious society has taught us to question things that significantly outperform existing methods or products.

There is no known case of hydro-peroxides ever creating a health risk. Considering we have been exposed to hydro-peroxides in nature since the day man stepped on the planet, it is a reasonable assumption that hydro-peroxides do not constitute a health risk. Over the past 20 plus years, RGF has more than four million Advanced Oxidation products successfully used worldwide without a safety problem.

Ionized-hydro-peroxides are very effective at destroying harmful microbials in the air and on surfaces. As oxidants, they do this by either destroying the microbe through a process known as cell lysing or by changing its molecular structure and rendering it harmless (which is the case in VOCs and odors). The amount of hydro-peroxides required to accomplish this task in a conditioned space is well below the level that is constantly in our outside air. The Advanced Oxidation Technology found in RGF’s Guardian Air and REME product family has brought the oxidants found in the outside air into the conditioned space of your home.

The term “sick building syndrome” (SBS) is used to describe situations in which building occupants experience acute health and discomfort effects that appear to be linked to time spent in a building, but no specific illness or cause can be identified.

The CML-Commercial PHI Unit is designed to sanitize duct systems and conditioned spaces, letting everyone inside your facility breathe clean, fresh air. The Commercial PHI Unit reduces odors, air pollutants, VOC’s (chemical odors), smoke, mold bacteria and viruses.  The unit is easily mounted onto air conditioning and heating system ducts where most sick building problems start.

Yes.  The MICROCON^® MAP is a high capacity mobile HEPA air scrubber specifically designed to remove hazardous airborne microbial particulates in hospital and healthcare environments.

The MICROCON ExC7 is a self-contained FDA 510(k) compliant ceiling-mounted HEPA filter model used to create/convert negative/positive pressure isolation rooms.

The MICROCON WallMAP is the perfect solution for high-volume air changes in small rooms.  Wall-mounted and designed specifically to remove hazardous microbial airborne particulates, this HEPA filtered air purifier provides up to 300 CFM for a significant number of Air Changes per Hour.

The GUARDIAN ICE helps keep ice machine heads and bins clean, reducing the risk of microbial contamination.  Using patented PHI-Cell Technology, an all-natural and chemical free process that provides you with 24/7/365 sanitation, this low maintenance completely automated system can be easily installed on most ice machines in the industry.

Yes. The Altapure technology using an EPA approved PAA disinfectant will consistently deliver a 6 Log + kill, including spores like Clostridium difficile (C. diff).

Yes. Drs. Raga and C. Donskey both obtained at least a 6 Log reduction of a covid-19 like challenge.

No. We have done extensive testing on computers, electronics, televisions, and other equipment commonly found in hospital rooms and ICU units, with no corrosion issues. Methodist Hospital in Indianapolis, IN performed 1,300 deploys in the Critical Care areas with no reported equipment problems. A Level 1 Trauma Center in the Northeast, that averaged 5,000 deploys per year using Altapure’s HJ-30i system, has also reported no evidence of corrosion damage.

Less than fifty (50) minutes.

A standard 3,000 cubic foot hospital room can be completely disinfected and repopulated in less than 45 minutes. This includes the time for setup and breakdown of the system, which takes a total of 10 minutes. Our high level disinfection process consists of 4 stages:

• Deploy – in the deploy stage the AP-4 ™ fills all areas of the room with the sub-micron aerosolized PAA agent.
• Dwell – the PAA solution is suspended in the air as a sub-micron sized aerosol, bombarding and destroying the pathogens through oxidation.
• Dehumidification – will remove the PAA aerosol from the room through our Air Reprocessor system housed in the AP-4 ™.
• Deodorization – the Air Reprocessor scrubs the air with an Activated Charcoal and HEPA filtration system to remove any remaining odor.

No waiting / Immediate Access. Once the treatment cycle has finished, the treated room is safe to enter and is available for immediate occupation.

AQUAOX™ solutions are Electrochemical Activated (ECA) water solutions that provide no-residue cleaning and hospital-level disinfection.  Aquaox 112 Cleaner is a non-hazardous chlorine-free liquid formulation that does not produce fumes or contains hazardous “butyl” solvents or other potentially dangerous substances such as phosphates or ammonia. It is a 200 ppm Sodium Hydroxide solution with a minimum pH of 11 and is an effective cleaning and degreasing agent that is used in medical, institutional, industrial and commercial applications.

The Aquaox 275 and 525 Disinfectants are produced at a near neutral pH where the predominant antimicrobial agent is Hypochlorous Acid (HOCl), an efficient and efficacious species of chlorine that kills bacteria, fungi, molds, viruses, and spores without dangerous chemicals.

Yes.  Aquaox Disinfectants are biodegradable, non-toxic and absent of residue, therefore there is no need to vacate the premises while applying the product.

The Aquaox system is a simple 2-step process, where we first clean high contact surfaces with Aquaox 112 Cleaner and a microfiber towels to remove visible soil and organic matter.  Then we apply Aquaox 275 or 525 disinfectant using an electrostatic sprayer for full room disinfection.

No PPE is required because the products are non-toxic, and our prescribed droplet size and residual chlorine levels are below OSHA allowable exposure limits.

To put it into perspective a grain of table salt is 100 microns in size, our droplets are an average 40 Microns, which is 60 microns smaller than a grain of salt. The 40 Microns size allows for the best even coverage by allowing the droplets to linger in the air instead of falling straight to the ground. Then the charged droplets become attracted to surfaces that are grounded.

The earth gives off a positive charge and our spraywand will negatively charge the droplets. It will cause the droplets to react like a magnet. As the droplets get closer to the target they have a stronger pull to the object that is 75 times stronger than the force of Gravity.

Regular cleaning after every use. After each day it is essential to flush the hoses and Spraywand with Water. You will help prevent chemical build-up that can clog lines and nozzles.  Leaving chemicals inside the spraywand, hoses, and tanks can cause a clog and damage the system. This is misconduct/misuse and voids the warranty. Depending on the model of your ESS Sprayer, it may have air filters or liquid strainers that need to be cleaned or replaced periodically.

The decibel levels depend on the Sprayer model chosen. We have tested a SC-ET, SC-EB and XT-3 from 6ft away; they were 58dB. Sound from the Nozzle 6ft away is 54dB. The highest we got was 61db (on the XT-3) and the lowest was 54dB on the SC-ET and SC-EB. That is not much louder than a conversation or a fridge.

We advise you to use proper PPE according to the chemical you choose to use. Customer discretion is advised.

The charge will take 3–4 hours. Do not charge for extended periods of time. Overcharging can damage your batteries. For a constant spray your spraywand batteries will last 5–6 hours, if used in a more average setting, your batteries will last about 10–15 hours.

As in painting, the goal is to achieve even coverage over the surface. The Spraywand is designed to help do just that. By propelling the chemical spray with a gentle air flow, you can stay well away from the target surface and let the electrostatic attraction do the rest of the work. The optimal spraying distance is at least 24 inches away from the target surface, however 34 to 36 inches may provide a more even coating.

Hold the Spraywand at right angles to the target surface. Starting at the highest point and using a zig-zag horizontal strokes about 1 meter wide, spray down to the lowest point. Try to have each stroke overlap the previous stroke by about 50%. You can use vertical strokes if it suits the area better. Just make sure to work in a methodical pattern and let your strokes overlap.

The compressor size should fit your needs, The least amount would be 30PSI and 4CFM. The max would be about 70PSI and 8CFM. We recommend getting a compressor with a regulator to easily control the PSI.

Plug the unit into a 110 volt standard outlet, turn the power switch on and a green light illuminates.  Turn the knob and open the door and place the item to be decontaminated into the box.  Close and lock the door, press the red button (lights up during the 55 second cycle). When the red light goes off, decontamination is done.  You might notice a slight ozone smell when the cycle is complete.

Yes, it will not harm electronic devices such as smartphones and iPad tablets.  Personal items such as employee badges or other small items can also go in the box.

You shouldn’t lay things on top of one another.  If the UV light can’t hit it, it can’t disinfect it.

On the front of the box is a plastic bubble that will turn blue when the UV lights are on.

Yes, there are yellow UV test tabs that turn green when place in the box and a cycle is run.

Lights should last about 16,000 hours and have a 7-year warranty, once registered.  If the chamber is very dirty, inside reflectors in the box can be cleaned using a mixture of alcohol and water (1:1).  Residues of alcohol-based cleaning products are easily wiped away with a water-soaked cotton cloth.

The UV lights do not come in contact with staff or patients.  The lights are completely enclosed within the decontamination chamber, so there is no danger.

The active ingredient in the Penetrexx antimicrobial forms a colorless, odorless, positively charged, polymer, which chemically bonds to the treated surface, think of it as a layer of electrically charged swords. When a microorganism comes in contact with the treated surface, the “quat” or “sword” puncture the cell membrane and the electrical charge shocks the cell. Since nothing is transferred to the now dead cell, the antimicrobial doesn’t lose strength and the sword is ready for the next cell to contact it. Normal cleaning of treated surfaces is necessary to prevent the buildup of dirt, dead microbes, etc. which could cover the “swords”, prohibiting it from killing microorganisms.

Conventional products are absorbed into living cells and kill by way of poisoning the organism. They are designed to act quickly and dissipate quickly to avoid adverse effects to humans and animals due to their toxic ingredients. Penetrexx technology provides extended control of microbial growth on treated surfaces with no need to reapply for 30-90 days. The surface itself is modified to make it actively antimicrobial offering extended protection between your standard cleaning and disinfecting routine, which will not disrupt the antimicrobial protection provided.

Clearstream’s MEDI DEFENSE line has a compatible surface preparation and cleaning product (mPerial) that is also a disinfectant. First clean high-touch surfaces with mPerial and a microfiber towel to remove visible soil and organic matter.  Penetrexx when used in tandem with mPerial, creates the perfect combination of cleaner and antimicrobial protection.

All our PURO UV Disinfecting Lighting products, powered by Violet Defense® technology, represent a significant breakthrough in viral and germicidal protection for wherever people gather. PURO™ Lighting uses a powerful, broad-spectrum light, including germicidal UV-C, UV-B and bactericidal UV-A to optimize their efficiency on both surfaces and airborne particles.

Specifically, UV-C has the ability to kill bacteria, viruses, mold, and fungus.

UV-A and UV-B light induces oxidation of proteins and lipids causing cell death.

Broadband UV lamps have also been shown to inhibit photo-reactivation, the process that can result in self-repair of damaged microbes. Utilizing the full spectrum of UV light (UV-A, UV-B and UV-C) destroys the DNA, RNA and cell wall of the pathogen, rendering it unable to reproduce.

Independent clinical testing confirms PURO Lighting disinfection of viruses, bacteria, and fungal pathogens. Our UV disinfection lights, powered by Violet Defense® technology, have been proven to rapidly kill up to 99.9% of SARS-CoV-2, Norovirus, C. diff, E. coli, Salmonella, MRSA, and C. auris. Our UV lights should have efficacy against large, non-enveloped viruses and enveloped viruses, as our units have been proven effective against small, non-enveloped viruses, the hardest-to-kill class of viruses.

Our PURO products are designed to run in 10, 15, 20, 25, or 30-minute increments but can be scheduled to run multiple cycles per day depending on your specific need and disinfection rates. We’ll help you determine the right cycle for your needs.

We recommend disinfection of your space once per day, or more often, depending on the exposure and the kind of facility or area being disinfected. Refer to your user manual with more detailed information.